An operations control center is a team that operates 24/7 to provide support and coordination of flight and ground services. This team ensures the efficient execution of flight operations by meeting the demands of air carriers. Flight support specialists respond quickly to customer requests and undertake a variety of tasks ranging from providing complete on-site services to checking pre- and post-flight preparations.

Flight support specialists play an important role in the operation control center by responding quickly to customer requests. They are responsible for the full and complete provision of the services received in the field and also ensure the control of pre- and post-flight preparations. In this way, they contribute to preventing problems and maintaining quality standards.

The operations control center plays a critical role in providing support and coordination of flight and ground services. By meeting the expectations and requests of air carriers, this center ensures that flight operations take place regularly and efficiently. In addition, flight support specialists perform important tasks such as providing full and complete services on the ground and controlling pre- and post-flight preparations, which helps to identify problems in advance and maintain quality standards.